Privacy Policy

Effective Date: July 29, 2024

This Privacy Policy describes how Tolkenepe (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from nexthor.top (the “Site”).

1. Information We Collect

a. Personal Information You Provide to Us

We collect personal information you directly provide to us when you:

  • Create an account: Your name, email address, and password.
  • Make a purchase: Your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details). Payment information is securely processed by third-party payment processors and we do not store sensitive payment card details on our servers.
  • Contact customer support: Your name, email address, phone number, and any other information you choose to provide.
  • Subscribe to our newsletter: Your email address.
  • Participate in surveys or promotions: Information relevant to the survey or promotion.
b. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This may include:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.
c. Cookies and Similar Technologies

We use “cookies” and similar tracking technologies to collect information and track your activity on our Site. Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. We use cookies for several purposes:

  • Essential Cookies: Necessary for the website to function properly (e.g., maintaining your shopping cart).
  • Performance/Analytics Cookies: To understand how you use our Site, identify technical issues, and improve our services (e.g., Google Analytics).
  • Functionality Cookies: To remember your preferences and personalize your experience.
  • Advertising/Targeting Cookies: To deliver more relevant advertisements to you based on your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • To manage your account, including providing access to your order history.
  • To communicate with you about your orders, products, services, and promotional offers.
  • To provide customer support and respond to your inquiries.
  • To personalize your shopping experience and recommend products you might be interested in.
  • To improve our Site, products, services, and marketing efforts.
  • To analyze trends, track usage, and monitor the effectiveness of our advertising campaigns.
  • To prevent fraud and ensure the security of our Site.
  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers only have access to personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of the information.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or when we believe such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or ensure the safety of our users or the public.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data that we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

6. Third-Party Links

Our Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: